Frequently Asked Questions
🚚 Shipping & Delivery
Where do you ship?
We ship across the United States and Canada.
How long does delivery take?
Most orders ship from local warehouses and arrive within 3–7 business days. You'll receive a tracking number by email as soon as your order is on its way.
How much is shipping?
Shipping costs are calculated at checkout. Keep an eye out for free-shipping promotions on larger orders.
✨ Products
Are your products natural?
Yes — our range is built around natural ingredients like bamboo and activated charcoal, with gentle, enamel-safe formulas.
Are the whitening products safe for sensitive teeth?
Absolutely. Our whitening strips are peroxide-free and designed to minimize sensitivity while still delivering visible results.
Is the bamboo toothbrush really biodegradable?
The bamboo handle is 100% biodegradable and compostable. Simply remove the bristles before composting the handle.
🔄 Returns & Refunds
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact us within 30 days of delivery and we'll make it right.
How do I start a return?
Just email us with your order number and we'll guide you through the process.
💬 Still have questions?
We're here to help. Reach out any time through our Contact page and we'll get back to you quickly.